Return & Refund Policy
At PawKind Pets, we want both you and your pet to be happy with your purchase. If for any reason you are not satisfied, we’re here to help.
Returns
You may request a return within 15 days of receiving your order.
To be eligible for a return:
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The item must be unused
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The item must be in its original packaging
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Proof of purchase may be required
To start a return, please contact us at info@pawkindpets.com with your order number.
Non-Returnable Items
Due to health and safety regulations, pet supplements cannot be returned once opened.
The following items are not eligible for return:
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Opened pet supplements
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Used products
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Items not in their original condition
Accessories may be returned if unused and in their original packaging.
Refund Processing
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Approved refunds will be issued to the original payment method
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Please allow 5–10 business days for the refund to reflect, depending on your bank
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Email info@pawkindpets.com with:
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Your order number
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Photos of the item and packaging
We will work quickly to resolve the issue with a replacement or refund.
Return Shipping
Customers are responsible for return shipping costs, unless the item was received damaged or incorrect.
Contact Us
For return requests or questions, please contact: